Store Pick Up
Free collection from the nursery is available between 9-5 everyday. We will send you an email when your order is ready for collection. Usually within 24 hours.
We offer complimentary delivery within 10kms of Albert Park for orders over $200.
For smaller orders there is a $20 fee and we usually can work within a same day to two day schedule depending on your location.
For deliveries further than 10kms please call the nursery to discuss costs.
If you are unhappy with your purchase, please contact us via firstname.lastname@example.org so that we can endeavour to make you happy. Requests for returns or exchanges for retail items must be submitted within three days of you receiving your items.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as plants cannot be returned without any reasonable reason.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Return shipping of items (Change of Mind)
Return shipping cost on change of mind will need to be covered by the customer
We are only able to refund the returned/exchanged items once we receive them in the same condition as when they were sent and with original packaging intact (if applicable).